General Statement Of Duties: The Concessionaire performs various functions related to the operation of Splash! at Lively Park concession stand; does related work per Best Practices manual and otherwise as assigned.
Distinguishing Features Of The Class: The Concession Worker facilitates efficient customer service in the areas of concession sales and adheres to the Willamalane Park and Recreation employee code of conduct. Concessions employees work under the general supervision of the Aquatic Supervisor. At times they may be required to work independently when an Aquatic Supervisor is not on duty. In this instance they will take direction and report to the on shift Aquatic Programmer or Shift Lead.
Examples Of Essential Duties Performed
Prepare all needed concession items for patrons
Follow all appropriate rules and regulations regarding food storage, preparation, and service, including safe food handling procedures, as required by the Lane County Health Department and the Oregon Health Authority.
Ensure the facility is in compliance with applicable Lane County Health Department and Oregon Health Authority codes and standards at all times, in preparation for inspection
Provide exceptional customer service to the public.
Receive payment for concessions, enter payments into cash register, and make correct change if needed.
Maintain clean, presentable work area.
Restock supplies and maintain inventory list and notify Aquatic Supervisor when food items are running low.
Perform end of shift cash handling procedures and/or closing cash handling procedures as required.
Know and help enforce all rules and policies of the Splash! at Lively Park consistently.
Maintain productivity independently during slow times and work efficiently during high demand times.
Arrive at work prepared and ready to assume duties at the start of shift.
Wear protective gear as necessary in addition to wearing department-issued uniforms at all times while on duty. Present a professional appearance and attitude.
Demonstrate cooperate behavior with colleagues, supervisors, and the public.
Participate in in-service trainings and all mandatory meetings.
Read, understand, and follow the guidelines of Willamalane Park and Recreation employee behavior agreement.
Be familiar with all state and local rules and/or regulations governing Food Workers, including those promulgated by the Oregon Heath Authority.
Knowledge: Basic addition, subtraction, multiplication, and division as well understand basic computer skills.
Skills: Prepare concessions items, reconciling money, effective verbal and non-verbal communication skills, providing excellent customer service.
Abilities: Work successfully with patrons of all ages and staff, deal effectively with behavioral problems of patrons; provide clear instructions and directions; understand and follow oral and written instructions.
Physical Demands Of The Position: While performing the duties of this job, the employee will regularly walk and stand for extended periods of time as well as carry objects of varying weight.
Experience And Training: Be at least 16 years of age with the demonstrated ability to perform the above-related duties. Previous customer service or food service experience is desirable.
Necessary Special Requirements: Must complete the Oregon Heath Authority Foodborne Illness Prevention Program.
Hours/Shift: Up to 24.75 hours per week. Sunday-Saturday.
Equal Opportunity Employer
Drug Free Workplace
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